Contact Support

Lay-It-Down Wholesale is a private wholesale workflow platform operated by CT HOLDINGS, LLC. Support is provided directly by the team that operates the network.

Business access and membership inquiries

New dealer or wholesale buyer? Start with the founding-access form so we have your business and inventory details. For business or membership inquiries, email admin@layitdownapp.com.

Account and technical support

For sign-in help, app issues, content reports, and privacy requests, email support@layitdownapp.com or review the help topics below. Already approved? Download the app and sign in.

When you write in, include your name, the business email address on your account (if you have one), your organization, and a clear description of the request. We aim to acknowledge support and privacy requests within a commercially reasonable period; timing may vary based on request complexity, identity verification, security concerns, legal obligations, and the involvement of an organization administrator.

What we can help with

• Sign-in help — help signing in, password and recovery help.
• Account access — new user provisioning for an existing organization, deactivating a user who leaves, and role or organization corrections (requests must come from an authorized representative of the organization).
• Listing issue — problems with a listing or its workflow.
• Photo/content concern — reporting a photo or content you believe violates the Acceptable Use / Photo & Content Policy.
• Message/user concern — reporting a message or user you believe violates the Terms of Service or the Acceptable Use policy.
• Account closure — closing an account or organization access. See the Support & Account Closure Policy for the verified process.
• Privacy/data request — access, correction, deletion, and other requests described in the Privacy Policy.
• External dealer-subscription question — dealer subscriptions are billed outside the app under a separate agreement; billing questions are handled through support under that agreement. There is no in-app billing or checkout.

Mailing address for legal notices